INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product you receive will closely match the images shown on our website. We strive to present every item as accurately as possible through high-quality photography and detailed descriptions.

However, slight variations in color, embroidery, texture, or print placement may occur due to lighting, screen settings, or handcrafted detailing. These minor differences make each piece unique and are a natural part of fashion and artisanal products.

What if I receive a damaged or wrong product?

Please contact us within 48 hours of delivery with photos of the product and packaging. Our support team will assist you with a replacement or resolution.

Can I return or exchange my order?

Yes, we accept returns and exchanges within a specified period after delivery, provided the item is unused and in original condition.

Customized or made-to-order items may not be eligible for return.

How do I choose the correct size?

You can refer to our detailed Size Guide available on each product page for accurate measurements and fitting information.

Or you can contact us for the perfect fit size.

Do you restock sold-out products?

Some popular products may be restocked depending on demand. You can subscribe for back-in-stock notifications.

Do you offer customizations?

Customization availability depends on the product. Please contact our support team before placing your order for customization requests.

Can I cancel my order?

Orders can usually be canceled before dispatch. Once shipped, cancellation may not be possible.

How can I contact customer support?

You can reach us through:

  • Email

  • WhatsApp

  • Contact Us page

Our support team is happy to help you.

Do you offer international shipping?

Yes, we ship worldwide.

Shipping charges and delivery times may vary depending on your country.

Do you offer Cash on Delivery (COD)?

No, Cash on Delivery is not available right now. We are planning to start is ASAP.

How long does shipping take?

Orders are usually processed within 1–2 business days.

Estimated delivery time:

  • India: 3–7 business days

  • International: 7–15 business days

Delivery timelines may vary during festivals or high-demand seasons.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS