At our store, customer satisfaction is our priority. We want you to shop with complete confidence knowing that we are here to support you every step of the way.
7-Day Easy Returns
If you are not fully satisfied with your purchase, you may request a return within 7 days of delivery.
We believe online shopping should be simple, secure, and worry-free.
Shop With Confidence
✔ Quality-checked products
✔ Secure packaging & reliable shipping
✔ Dedicated customer support
✔ Easy return assistance
✔ Safe & secure payment options
Return Eligibility
To be eligible for a return:
The item must be unused and in original condition
Original tags and packaging should be intact
Return request must be initiated within 7 days of delivery
Easy Return Process
Getting help is simple:
Contact our support team with your order number
Share the reason for return
Our team will guide you through the return steps
We aim to make the process as smooth and hassle-free as possible.
Refunds
Once your returned item is received and inspected:
Refunds will be processed to the original payment method
You will be notified once your refund is approved
Please note:
Shipping charges may be non-refundable
Return shipping costs may apply unless the item received is damaged, defective, or incorrect
Damaged or Incorrect Orders
In the rare case that you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos of:
The product received
Packaging
Shipping label
Our team will resolve the issue promptly.
International Orders
For international customers:
Delivery timelines may vary depending on customs and courier services
Applicable return shipping charges may apply for international returns
Need Assistance?
Our support team is always happy to help.
For any return, refund, or order-related questions, please contact us through our website contact page or support email.
Thank you for shopping with us and supporting handcrafted fashion.